Welcome to Shetravels! We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, www.shetravels.me, book trips, or interact with us. By using our services, you agree to the practices described in this policy.

This Privacy Policy applies to women-only trips and services offered through Shetravels, and is in compliance with applicable data protection laws in the United Arab Emirates (UAE), including the UAE Personal Data Protection Law.

Information We Collect

We collect different types of information depending on how you interact with our Website and services. The categories of information we collect include:

1. Personal Identifiable Information (PII)
   When you create an account, book a trip, or contact us, we may collect the following personal details:
   • Full name
   • Email address
   • Phone number
   • Date of birth
   • Passport details (for booking and travel purposes)
   • Emergency contact details
   • Billing and payment information (credit card details, billing address)
2. Non-Personal Identifiable Information
   We may also collect non-personally identifiable information automatically, such as:
   • IP address
   • Browser type and version
   • Device type and operating system
   • Referring URLs
   • Time and date of access
   • Pages visited on our Website

How We Use Your Information

We use the information we collect for the following purposes:

• To provide services: Process your trip bookings, manage reservations, and communicate with you about your trips.
• To improve our services: Analyze how you use our Website to enhance user experience, fix bugs, and improve functionality.
• To send marketing communications: If you have opted-in, we may send promotional emails, newsletters, and updates about upcoming trips.
• To comply with legal obligations: We may need to use or disclose your information to comply with legal requirements in the UAE, such as for regulatory compliance, or if required by law enforcement authorities.

Data Protection and Security

We take the protection of your personal data seriously and implement a range of security measures to ensure your information is safe:

• We use encryption (SSL/TLS) to protect your data during transmission.
• Access to personal data is restricted to authorized employees and third-party service providers who need it to perform their duties.

However, please note that no data transmission over the internet can be guaranteed 100% secure, and while we strive to protect your information, we cannot ensure or warrant the security of any information you transmit to us.

Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following cases:

• Service Providers: We may share your personal data with third-party vendors who assist us in providing services such as payment processing, customer support, and email marketing.
• Legal Compliance: We may disclose your personal information if required by law, regulation, legal process, or government request in the UAE.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction, and we will notify you accordingly.

Your Rights

Under UAE law, you have the right to:

• Access: Request access to the personal information we hold about you.
• Rectification: Request that we correct any inaccurate or incomplete personal data.
• Deletion: Request that we delete your personal data, subject to applicable legal and contractual obligations.
• Withdrawal of Consent: If you have provided consent for us to use your data, you may withdraw your consent at any time.

To exercise any of these rights, please contact us at [email protected]

Cookies

We use cookies on our Website to enhance your experience. Cookies are small files stored on your device that help us improve our services, personalize content, and analyze site usage. You can control the use of cookies through your browser settings.

Third-Party Websites

Our Website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies before providing any personal information.

Children’s Privacy

Our services are intended for women aged 18 and above. We do not knowingly collect personal information from individuals under the age of 18. If we become aware that we have collected data from a child under the age of 18, we will take steps to delete that information promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of significant changes by posting the updated Privacy Policy on our Website with a revised “Effective Date” at the top.

Contact Us

If you have any questions or concerns regarding this Privacy Policy, or if you wish to exercise your rights, please contact us at [email protected]